Privacy policy

What we collect

Your account. Your name, and the email address or mobile number you sign in with. If you choose to add them: job title or trade, union local, years of experience, and your preferred language. We don't use passwords; you sign in with a one-time code sent to your email or phone.

What you create on a project. Punch items, observations and notes; their titles, descriptions, locations, due dates and status; comments; photos and the arrows or circles you draw on them; pins on drawings; daily logs and notices.

Voice captures. When you hold to talk, the app records what you say and uploads the recording so it can be turned into text and then into a draft item. We keep the recording and its text with the capture.

Drawings. Floor plans that managers upload, as PDFs or photos.

Device and app information. A push notification token so we can send you notifications, the kind of device you sign in from (for example “iPhone app”), and the times you were last active, so you can stay signed in and we can keep your devices in sync.

Procore, if you choose to link it. If your general contractor connects a project to Procore, or you link your own Procore account in the app, we store your Procore user name, login email and id. For a project connection we also store Procore access tokens, encrypted, so items can be kept in step with Procore.

We do not collect your device's location. The app re-saves photos before uploading them, which drops the location data a camera can embed in a picture. We don't use advertising identifiers and don't track you across other companies' apps or websites.

How we use it

• To run the app: show your projects, items and drawings; pass work between people; keep your phone and the web in sync, including when you were offline.
• To turn what you say or type into draft items, and to translate items and comments into each reader's language.
• To send sign-in codes, notifications you've turned on (handoffs, notices, the morning digest), and messages about your account.
• To keep the service secure and working, and to fix problems.

We don't sell your information, and we don't use it for advertising.

Who can see it

The people on your project. Items, photos, comments and drawings are shared with the project's members according to their role. Your name, company and trade are shown to them. Projects are run by the general contractor (or whoever created them), who decides who joins.

Service providers that run parts of AgerPunch for us. We send them only what that part of the service needs:

• Render: hosting for our servers and database (United States).
• Cloudflare: storage for photos, voice recordings and drawings.
• Resend: sending email (sign-in codes and notifications).
• Twilio: sending text messages, when you sign in with a phone number.
• Expo: delivering push notifications to your phone.
• Deepgram: turning voice recordings into text.
• Anthropic: drafting items from what you said or typed, and translating text.

Procore, only when a project is connected to it: punch items, their photos, comments and status changes are sent to the connected Procore project, where Procore's own privacy policy applies.

When the law requires it, or to protect the safety of people or the service.

How long we keep it

We keep your account information while you have an account. What you add to a project is part of that project's record of the job, and is kept for as long as the project is, even if you leave it.

Deleting your account

In the app, open My account and tap Delete account. That deletes your name, email, phone number and profile, your voice recordings, your linked Procore account, and your sign-ins on every device, and removes you from every project. Items, photos and comments you added stay with their projects, shown as from a “Former member”, because they belong to the project's record. If you're the only admin of a project, make someone else an admin first.

You can also ask us to delete your account, or for a copy of your information, at support@agerpunch.com.

Security

Information travels encrypted between the apps and our servers. Sign-in codes and session tokens are stored only as one-way hashes, and Procore tokens are encrypted. No system is perfectly secure, but we work to protect your information and to limit who can get to it.

Children

AgerPunch is a work tool for adults and isn't directed at children under 13. We don't knowingly collect information from them.

Changes

If we change this policy, we'll update the date at the top, and tell you in the app if the change is significant.

Contact

Questions or requests: support@agerpunch.com. See also Support.